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Carolann

Client Care Representative
I joined the Alouette Team in May of 2019. I became a certified Veterinary Assistant in March of 2018 and have loved the journey ever since! I have grown up around animals in my home since I can remember and have always enjoyed taking care of them. Because of this, I thought becoming a VA would be a perfect fit. I love all aspects of my job: the clients, the patients (whether they are sick or healthy), and most importantly, my team! A fun fact about me is that I am a certified medical esthetician as well!

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Last updated: September 22, 2021

Dear Clients,

With the recent move to Stage 3 in British Columbia, we are pleased to be able to make some modifications to our operating policies.

1. SAFETY MEASURES TO KEEP EVERYONE SAFE

2. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

3. OPERATING HOURS

We are OPEN with the following hours:

Monday to Saturday: 8:00 am - 5:00 pm
Note: Closed daily between 1:00 pm - 2:30 pm

Holiday Hours
Christmas Eve (Dec. 24, 2021): 8:00am – 1:00pm
Christmas Day (Dec. 25, 2021): Closed
Boxing Day (Dec. 26, 2021): Closed
New Year’s Eve (Dec. 31, 2021): 8:00am – 3:00pm
New Year’s Day (Jan. 1, 2022): Closed

4. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Alouette Animal Hospital

*Notice: Local Delivery Only - Maple Ridge and Pitt Meadows