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Find the Right Veterinarian

How Do You Find The Right Veterinarian? Finding a veterinary hospital in your area with a health care team that’s right for you is an important task and it is best to do this work in advance before an emergency strikes.

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Pets count on people to make best health decisions

There has been a lot of information in the media lately about vaccinations for children and why some parents opt to delay vaccinations or choose not to vaccinate altogether.

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Flea season is coming – new methods of control

Fun Fact! It has been suggested that there is a central brain mechanism responsible for the generation of the itch sensation in the absence of an itch stimuli. It is possible that sensory inputs from various regions, not specifically related to itch, may be wrongfully interpreted as being “itchy”.

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Do Cats Get Heat Stroke?

In the hot summer weather like we have been experiencing there is a lot of press coverage about making sure dogs don’t get heat stroke or get left in the car on a hot day. However what about cats?

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Last updated: September 22, 2021

Dear Clients,

With the recent move to Stage 3 in British Columbia, we are pleased to be able to make some modifications to our operating policies.

1. SAFETY MEASURES TO KEEP EVERYONE SAFE

We will move to a “restricted waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. There will be a limit on the number of clients we can accommodate in the clinic at any one time.
For appointments such as ill pets and annual wellness or vaccine appointments, we will be able to have one owner accompany the pet into the exam room. Masks are required to enter the clinic as social distancing is not fully possible. A staff member will let you know when your room and doctor are ready and will meet you outside to bring you and your pet into the hospital for the examination. After your appointment, a staff member will take care of any needed medications and payment.
For clients who prefer not to wear a mask, we are still able to do the consultation by telephone while you wait in your vehicle as we were doing previously.
Nail trim, routine suture removal, anal glands and other technician type appointments will continue to be curbside.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

2. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

3. OPERATING HOURS

We are OPEN with the following hours:

Monday to Saturday: 8:00 am - 5:00 pm
Note: Closed daily between 1:00 pm - 2:30 pm

Holiday Hours
Christmas Eve (Dec. 24, 2021): 8:00am – 1:00pm
Christmas Day (Dec. 25, 2021): Closed
Boxing Day (Dec. 26, 2021): Closed
New Year’s Eve (Dec. 31, 2021): 8:00am – 3:00pm
New Year’s Day (Jan. 1, 2022): Closed

4. NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Alouette Animal Hospital

*Notice: Local Delivery Only - Maple Ridge and Pitt Meadows