We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Why are blood tests important for my cat’s health?
They are good screening methods used to prevent internal disease, look for trends and manage diseases your kitty may have (ex. diabetes or hyperthyroidism).
How long does it take to get blood test results?
Blood tests in the hospital take about 30-40 minutes to run, while blood tests to the lab can take 1-3 business days depending on which tests are run.
How should I prepare my cat for their blood tests?
Your veterinarian will help you to prepare for any necessary blood test based on the type of test required. Anti-anxiety medications may be recommended if your cat is very nervous in the hospital.
How often should blood tests be done?
Depending on which blood test is being conducted, adults should have blood work done once a year, and seniors have their bloodwork done every 6 months. Some blood tests to monitor medication levels or blood glucose will be done as needed for your cat’s condition.
Does your hospital perform urinalysis and biopsy?
Yes, Alouette Animal Hospital can perform urinalysis and biopsies when required.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Thursday, March 26, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-463-7100. We will bring your pet into the hospital for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. We are still OPEN with the following hours:
Sunday to Saturday: 8:00 am - 5:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.