Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Saying goodbye is always hard, and it can be especially difficult when we are faced with making that decision. At Alouette Animal Hospital, our goal is to support you and your family through this important time. We offer a comfort room so your family can feel more at home and can take the time you need for their final visit.
What is pet euthanasia and how do I know when it’s the right time?
Euthanasia is an act of compassion for your pet’s suffering. If your pet is suffering in pain due to terminal illness, has lost all ability to eat, drink, control bodily functions or the ability to be mobile, then euthanasia may be a reasonable option to consider.
Can I say goodbye to my pet in the comfort of our home?
Unfortunately, we are not able to perform home visits.
How is the euthanasia drug administered?
The euthanasia drug is administered through an intravenous. Your dog may be given a sedative to help to remain calm, and the entire procedure is handled with the utmost respect.
What is the cost of pet euthanasia?
Kindly give us a call and a member of our team will be able to provide you with details.
Does your hospital provide bereavement counselling?
Our hospital does not provide this service, but we can refer you to someone who does bereavement counselling.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Sunday: 8:00 am - 5:00 pm Note: Closed daily between 1:00 pm - 2:30 pm
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Alouette Animal Hospital
*Notice: Local Delivery Only - Maple Ridge and Pitt Meadows