Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Visit Hill’s Pet Food for the most current information on nutrition for your pets.
Information on Diabetes & Your Pet – Canine and feline diabetes can be managed successfully with insulin therapy and attention to diet and activity levels. Effective diabetes treatment of pets, will restore the quality of life of dogs and cats with diabetes mellitus.
Leash Animal Welfare Society – We are a no-borders animal rescue group who works with both dogs abroad in high-kill shelters as well as local surrenders. We operate solely on the generosity of local businesses, monetary donations from kindhearted individuals, and the amazing volunteers involved.
Pets and Parasites – The Companion Animal Parasite Council (CAPC) is a non-profit organization of veterinarians and parasitologists dedicated to protecting your family and your pets from parasites and zoonotic disease.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Sunday: 8:00 am - 5:00 pm Note: Closed daily between 1:00 pm - 2:30 pm
5. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Alouette Animal Hospital
*Notice: Local Delivery Only - Maple Ridge and Pitt Meadows