We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Your Pet’s Teeth – Strong, But Fragile

Toys and treats that are harmful on teeth:

Tennis Balls
Tennis ball toys are harmful for teeth because their abrasive surfaces wear teeth down like sandpaper. Dogs who play with tennis balls have flattened smooth tops on their teeth from wear. Eventually the wear can dig down into living tooth and lead to the same problems that occur with tooth fractures.

Bones and Sticks
Avoid the temptation of giving your dog bones, hard Nylabone type toys, antlers, pigs ears, or cow hooves. These are harder than your pet’s teeth. Additionally, they can splinter into sharp pieces and stab into the soft palate of their mouths. Ouch!

Frayed Rope
Aside from the potential intestinal damage that is possible if strings are swallowed, toys with strings and frayed rope ends are also a hazard for teeth. If the material wraps around teeth, the teeth can be pulled on and broken. Also, the material can separate, be lodged between teeth, and can act as a foreign body leading to severe periodontal disease.

Dog Toys and Treats Part 1: Tough on Teeth

Toys and treats that are easy on teeth:

C.E.T. dental chews
Virbac C.E.T. Enzymatic Oral Hygiene Chews contain no artificial coloring and are made from carefully selected hides. These chews also include a powerful and beneficial enzyme called glucose oxidase, which helps protect your dog’s teeth by breaking down the sugars that disease-causing bacteria feed on.

GREENIES™
We are big fans of Greenies treats, because they clean teeth and many dogs adore them. See what GREENIES™ has to offer. Do check on your pet to make sure they are not attempting to swallow large chunks of their treat that could choke them.

Plush toys without strings

KONG toys
We have found that KONG toys tend to be safe for teeth, so that is why we recommend them. Visit their site to read about the company and see toy options.

Hallow rubberized toys
More specifically, rubberized toys that can be filled with treats will not harm your pets’ teeth. As with any treat or toy you always must be vigilant of your pet tearing pieces from the toy and swallowing it.

Smooth surfaced balls
Just check to make sure they cannot be easily punctured and that they are large enough so they cannot be swallowed

Dog Toys and Treats Part 2: Tooth Friendly

When choosing toys and treats to your dog, make sure they are tooth friendly with these two simple tests:

1. Bend the item or dig your fingernail into it. If the chew toy is too hard for your fingernail to make a temporary dent or you cannot bend the item, then it is likely too hard for the tooth.
2. Imagine if you were to bite down very hard on the toy you have picked out. Do you think it would break your teeth?

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Thursday, March 26, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-463-7100. We will have a Veterinarian take a history on your pet and discuss any concerns. Then a staff member will meet you outside, to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss our recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.

3. We are still OPEN with the following hours:
Monday to Sunday: 8:00 am - 5:00 pm
With recent operation changes, we have decided to close for lunch daily between 1:00 pm - 2:30 pm. This closure ensures our staff gets a much-needed break and a chance to reorganize orders, clean and catch up. Thank you for your understanding!

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. When you come to pick up your order, do not enter the hospital, please call us 604-463-7100, and a staff member will bring your order outside. You can also use our online store and have your food delivered directly to your home. Our current promotion offers delivery FREE OF CHARGE.* To sign up for the Online Store, please visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Alouette Animal Hospital



*Local delivery only - Maple Ridge and Pitt Meadows